How to Stay Relevant Beyond Maturity

The business life cycle refers to the stages a company goes through over time, typically divided into three key phases: launch, growth, and maturity. Depending on the firm's strategic plans or shifts in market conditions, the business may then experience further growth, stagnation, or decline. Understanding these stages enables businesses to make informed strategic decisions, as each phase presents unique challenges and opportunities related to development, capital, personnel, competition, and market conditions. By recognizing these shifts, business leaders can navigate transitions more effectively, optimizing processes and keeping their brand relevant for years to come.

Launch

The duration of each stage in a business life cycle can vary significantly depending on factors such as industry, business model, market conditions, marketing strategy, and leadership. On average, launching a successful business can take anywhere from a few months to two years to plan and execute. According to the U.S. Bureau of Labor Statistics, 20% of new businesses fail within the first two years.  This stage is considered the most challenging stage since businesses often face high costs and low revenue as they focus on hiring employees, establishing a niche, bringing products or services to market, and building a client base. Visionary leadership is crucial at this stage and much of the burden of running the business typically falls on the owner.

Implementing a business operating system (BOS) is less essential during the launch phase, as startups can often function with a fast-moving culture due to their small size and limited client base. However, this approach is not sustainable for mature companies, which require a more structured framework with clear policies, roles, and responsibilities to manage larger teams and more clients.

For startups with funding, an early BOS implementation can be highly beneficial. It can extend the company's life cycle by streamlining operations, fostering team alignment, improving efficiency, and enabling faster decision-making, all of which reduce startup costs and provide a solid foundation for future growth. It is important, however, to keep the process simple to maintain flexibility and ensure clear communication and training to minimize resistance. Do-it-yourself (DIY) BOS implementations are not advisable for startups, as expert guidance is critical to avoid potential pitfalls and ensure successful adoption.

Growth

The time it takes for a business to reach the growth stage can vary significantly based on factors such as industry, market conditions, and leadership. On average, businesses in high-growth industries like technology can enter the growth stage within 1 to 2 years, while those in more traditional sectors like manufacturing may take 3 to 5 years. According to the U.S. Bureau of Labor Statistics, 45% of new businesses fail within the first five years. For those that succeed in reaching the growth stage, sales and customer bases expand, driving increased revenue and profits. However, rapid expansion can create cash flow challenges as companies scale quickly to meet demand.   Then, even in successful businesses, eventually growth slows down leading to a shake-out phase when sales plateau due to market saturation or the emergence of new competitors.

Many firms wait to implement a BOS until they encounter chaos, loss of control, poor communication, or difficulty executing strategic goals. However, a proactive approach is more effective. Implementing a BOS early on, before these challenges arise, helps businesses establish a solid foundation with clear policies, roles, and processes in place, setting them up for smoother expansion and reducing the risk of operational disarray.  Furthermore, within this stage, an Integrator-style leadership becomes increasingly important. While visionary leadership drives early growth, Integrators focus on structure, efficiency, and execution—key components for sustaining growth and ensuring long-term success.

Maturity

A business typically enters the maturity stage after several years of operation. If you've reached this point, congratulations—you’ve come a long way. However, it’s important not to "rest on your laurels." According to the U.S. Bureau of Labor Statistics, only 30% of new businesses are still operating after 10 years. Once in the maturity stage, firms generally face three possible outcomes: continued growth, stagnation, or decline.

Let’s explore these three alternatives in more detail:

Alternative #1: Sustained Momentum (Business Transformation = Growth)

Sustained momentum is achievable when a business is well-structured to adapt, innovate, and improve efficiencies. Companies that successfully continue growing during this phase typically have an effective business operating system (BOS) in place, providing a strong framework for long-term success. At this stage, the Integrator plays a crucial role in managing day-to-day operations while the Visionary focuses on high-level goals and future growth strategies. This balance between operational efficiency and forward-thinking leadership enables sustained progress.

 

Alternative #2: Stagnation (Business Misalignment = Slow or flat growth)

Stagnation is typically a result of complacency and misalignment within the organization.  This misalignment often stems from an ineffective BOS, where the company's functions and culture are not aligned with its strategic goals, and the wrong people are in the wrong roles.  However, stagnation doesn’t have to be permanent. Implementing a new, more effective BOS can help reignite growth and realign the company’s direction. While some business owners prefer to maintain a lifestyle business without pursuing further growth, it's important to recognize that stagnation can persist for years if left unaddressed. For businesses in such a state, selling might be a practical alternative, as these companies can be appealing to buyers who are looking for opportunities to enhance and grow the business.

 

Alternative #3: Fail to Recover (Refuse to Change = Decline)

Decline is the likely outcome for businesses that refuse to change or innovate despite underperformance. In this phase, companies face dwindling market relevance and operational inefficiencies, leading many to either go out of business or sell at a diminished value. Without timely intervention, such as restructuring or adopting a robust BOS, businesses in decline will often fail to recover.

 

The key to thriving in the maturity stage is to remain agile, continuously optimize processes, and ensure the right people are in the right roles, guided by strong leadership and a clear operating system. Feel free to contact me at gail@gailworonick.com for a free consultation.